Welcome to my life passion!
I’m Jeremy, a jewelry designer, who came from the diamond field and really understands this remarkable gem. It’s important to me that all of our diamonds will be real and shiny. I love what I do and do it well, that’s why all of our items are premium quality and your satisfaction is our main concern.
Orders
All of our jewelry are custom made and made to order. Consequently, your order will be ready to ship within 1 to 2 weeks after you order.
International Shipping
– FREE WORLDWIDE SHIPPING – we ship to you with international register post, insured with tracking number. It usually takes 7 to 10 business days to arrive.
– All our our shipments are fully insured.
– For countries other than the United States, shipping can be delayed for customs.
– A tracking number will be sent to you once the order has been shipped, to enable you to track your parcel independently.
Payment Methods
– We accept payment through Paypal only.
*PayPal accepts credit card payments.
Sales/Value Added Tax
– Value Added Tax (currently at the rate of 17%) will be added to bills of customers from Israel.
– Customers from USA have a free trade agreement with Israel, therefore will be no Customs charge for you.
– Buyers from all other countries are responsible for payment of any local taxes or duties, as imposed by their country of residence.
Customer Service
You are important to us, and we do our best to answer your messages as soon as possible.
You can reach us on WhatsApp 972-543970785
Sunday – Friday 6am and 1pm EST
Or mail us to info@natureshiny.com
Personalize order
If you have any special requests share with us your design idea and we can make it happen! Contact us now for more information.
Packaging
– You get with the item an elegant Nature Shiny gift box.
– Your order will be shipped in an unbranded padded envelope.
Certificates
– Jewelry Appraisal comes with each of our jewelry.
Returns & Refunds
– 100% money back guarantee! If you are unhappy with your purchase, please let us know within 7 days after receiving the item. We will give you the return address and will refund the amount once we receive the piece back. You have 14 days to send back the item
– You will be responsible for paying for your own shipping costs for returning your item.
– To be eligible for a return, your item must be unused and in the same condition that you received it.
– A refund will be issued, crediting your credit card or original method of payment.
Warranty
– There is a 12 months warranty on all jewelry items purchased from NATURE SHINY.
– Should your item get damaged after the expiration of the warranty period, we can still repair the item as needed. Repair fees will vary, so please contact us for details.
Security
The security of your personal information is exceptionally important to us. To protect your personal information, we take every needed precaution to make sure it is not inappropriately lost, misused, accessed or disclosed. we will only use your shipping and billing address, and contact information: To communicate with you about your order; To fulfill your order; For legal reasons (like paying taxes).
Intellectual Property Rights
You acknowledge and agree that all copyright, designs, the “look and feel” of the Site, trademarks and all other intellectual property and material rights relating to the Content as herein described shall remain at all times vested in Nature’s Shine and/or are the property of their respective owners. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this site are protected by the IP law. You are permitted to use the Content only as expressly authorized by Nature Shiny and/or its third party licencors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties.